The Coaching and Mentoring for Technical Specialists course begins by explaining how learning has evolved from the traditional on-the-job and classroom training, to a myriad of learning resources to suit a wide range of people. Coaching and mentoring are introduced, describing how they differ and the benefits they can provide. These items are then discussed in more detail outlining various coaching and mentoring models, and how they can be implemented and managed. Several scenarios involving technical coaching and mentoring are presented, allowing you to relate to how these types of programs can run in your environment.
This course is suitable for a wide range of people – from organization managers and team leaders, to technical specialists, who need to better manage and gain value from learning.
An understanding of the organization’s structure and environment will be beneficial.
After completing this course, the student will be able to:
- Describe learning methods and how they benefit individuals, team leaders, and the organization
- Explain the differences between coaching and mentoring
Acquiring Skills and Knowledge
How Learning has Evolved
Learning Perspectives – Individual, Team Leader, and Organization
Implementing a Learning Program
Coaching and its Benefits
How Mentoring Differs from Coaching
Real-Life Coaching and Mentoring
Internal and External Coaches
What makes a Great Coach?
Coaching in a Technical Environment
Tips for Successful Coaching
How a Mentor can Help
The Need for a Technical Mentor
The Mentoring Process
Finding a Mentor
Tips for Mentoring Success