Duration
6 hours
Overview
The CICS TS – Controlling CICS Transaction Server Operations course focuses on CICS startup and shutdown processes and commands, and the handling of system-related CICS problems.
Audience
IT personnel whose role is to monitor or control a CICS system.
Prerequisites
Completion of the Interskill CICS TS – CICS Transaction Server Introduction and CICS TS – CICS Explorer Fundamentals courses.
Objectives
After completing this course, the student will be able to:
- Start and stop CICS
- Enter CICS commands used to monitor or modify CICS resources
- Interpret CICS messages and displays
- Identify and Resolve common CICS problems
Course Content
CICS Startup and Shutdown
Starting CICS
CICS Startup Messages
Overriding Startup Parameters
Common Startup Problems
Performing a Normal CICS Shutdown
Immediate CICS Shutdown
Uncontrolled Shutdown
Identifying CICS Problems
The Operator’s Role in Gathering CICS Problem Data
Transaction Abends
CICS System Abends
Waits
Loops
Performance Problems
Data Problems
Storage Violations
External CICS Interface Problems
Communication Issues
Log problems
Interpreting CICS Messages
Types of CICS Messages
Message Identifiers
Understanding Message Descriptions
Abend Codes
CMAC Transaction
Entering CICS Commands
Command Authority
Entering CICS Commands from:
Terminals
Consoles
TSO
JCL
CICS Explorer
CEST Transaction
CICS Monitoring Facility
Resolving CICS Problems
CEMT Transaction
INQUIRE Command
SET Command
PERFORM Command
CEKL Transaction
CMSG Transaction
CWTO Transaction