Do you have an issue? Look through our most frequently asked questions and common issues. If you still cannot find a solution, then feel free to contact support by submitting a case.
General Topics
- System Requirements
- Forgot your password to the MyInterskill LMS?
- Forgot loginID on the MyInterskill LMS?
- Multi-Step Authentication on MyInterskill LMS
- Multi-Step Authentication with the Microsoft Authenticator App
- Guide to SSO Integration with Okta Authentication
- Mapping Custom Okta Attributes to MyInterskill Users
Learner Topics
- Video – Quick start on how to enroll and begin training on the MyInterskill LMS
- Video – Using the digital badges interface and earning badges!
- Video – Learning Plans and how to use them
- The complete Learner Manual – Everything you need to know about the MyInterskill LMS as a Learner.
- How to print course completion certificates on the MyInterskill LMS
Administration Topics
- Video – Walkthrough of the MyInterskill LMS home page features for administrators.
- Video – How to manage your learners’ accounts.
- Video – How to enroll and set access on learner accounts.
- Video – How to create Custom Company Learning Plans for your learners.
- How to Install the Sandbox Exercise Labs onto your Sandbox/Test Environment.
- MyInterskill LMS Administrator’s Guide
- How do I deactivate or remove a learner from our current list of registered learners