Cookie Policy

Last updated: 01 April 2022.


Interskill uses “Cookies” and other similar technologies to ensure our website works properly. We also like to use cookies to improve and personalise your visit to our website, understand how you use our website, and for our advertising purposes.

Cookies and Other Similar Technologies

We use cookies and other similar technologies on our platform, products, and services. Cookies are small text files that are stored on your computer that hold information that a website can read. Cookies are useful because they allow a website to recognise your visit, collect information about your use of that website and to provide you with a more personalised web experience. Cookies contain information that is transferred to your device’s hard drive (or random-access memory in the case of session cookies) and some cookies may collect personal data about you. To find out more about cookies, including how to see what cookies have been set, visit or

You can find out about the different types of cookies used on our website below. You should be aware that refusing some types of cookies may impact your experience of our websites. You can change your cookie preferences at any time via our Cookie Preference Centre by clicking on the Manage Cookies link in the footer.

Who Sets Cookies on Your Device

Cookies we place on your device when you are using our services are referred to as ‘first party Cookies’. These Cookies are required in order for our services to operate. For example, maintaining a logged in session. MyInterskill cannot function without these cookies.

Our partners can also place Cookies on your device while you are using our services, and these are referred to as ‘third party Cookies’. We do not control third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Our partners only set Cookies necessary for the functionality of the product or service they provide Interskill and not for tracking purposes.

We encourage you to review the privacy and cookies polices of the third parties we work with for more information about cookies they set and how to manage them.

Types of Cookies

We want you to understand the different types of cookies that are used on our website. We use a variety of types of cookies for the following purposes:

Strictly Necessary Cookies: these cookies are essential in order to enable a user to move around our website and use its features. Without these cookies, a user could not perform basic functions or services they have asked for. These cookies may be set automatically when pages load, or as a result of a user request that cannot be fulfilled without the use of the cookie.


  • User input cookies: these first party user input session cookies are typically used to keep track of the user’s inputs when completing online forms over several pages of a website, such as adding items to a shopping cart to keep track of the items the user has selected (e.g. “Select the number of seats for a Mainframe Training License”).
  • Authentication cookies: these are used to keep a user logged in during a browser session (e.g. on MyInterskill).
  • User centric security cookies: these cookies are used to increase the security of the service that has been explicitly requested by the user. For example, cookies used to detect repeated failed login attempts on a website, or other similar mechanisms designed to protect the login system from abuse.
  • Fraud detection cookies: these cookies to help us identify suspicious behaviour on our website so we can detect and prevent fraud.
  • Load balancing session cookies: these cookies enable distribution of the processing of web server requests over a pool of machines instead of just one. The information in the cookie has the sole purpose of identifying one of the communication endpoints (one of the servers in the pool) and is thus necessary to carry out the communication over the network.
  • Multimedia player cookies: these cookies are used to store technical data needed to play back video or audio content, such as image quality, network link speed and buffering parameters.
  • User interface customization cookies: these cookies are used to store a user’s preference regarding a service across web pages and are not linked to other persistent identifiers such as a username. They are only set if the user has explicitly requested the service to remember a certain piece of information, e.g. the user selects a language preference on a multilingual website by clicking on a button.

Performance Cookies: also called ‘analytics’ cookies, these cookies collect information about how users in general use our website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies may provide website owners with statistical information about the website which can be used for performance measurement and improvement. This includes activities like counting page visits, dwell time, bounce rates, technologies used to access the site, and page load speeds.

Functionality Cookies: these cookies allow our website to remember choices users make (such as their name, language, or the region the user is in) and provide enhanced, more personal features. They are generally there to support site functionality that is visible or advantageous to the user or their experience of the site. This includes elements of remembering a user on subsequent visits to the website and personalising what they see, and enhanced functionality like surveys, commenting and rating systems, and user preferences.

Targeting/Advertising Cookies: these cookies are set by digital advertising businesses for the purposes of managing the performance of adverts and offers, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign. These cookies may also be used to tailor direct communications with you, for example, to send you automated emails relevant to your interests, unless you have opted out of receiving marketing materials from us.

Use of cookies by third parties:

Please note that the following third parties may also use cookies. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be performance cookies or advertising cookies:

  • Cloudflare
  • Crisp
  • Google
  • OneTrust
  • PayPal
  • Strip

Managing Cookies

Cookies do lots of jobs on our website. However, most browsers and, in some cases, the settings on your mobile device, allow you to disable them if you would like to.

You can also update your cookie preferences at any time via our Cookie Preference Centre by clicking on the Manage Cookies link in the footer. If you switch off cookies that you’ve previously accepted, then for technical reasons those cookies will not be deleted. To delete cookies from your browser, we recommend that you clear your browser data.

If you disable cookies, you may find that you have a less personalised experience on our website and that certain parts of our website do not work at all or do not work correctly.

Each browser is configured differently. To disable cookies via your browser settings, you should follow the instructions given by the publisher of your browser. As of the date of this Cookie Policy, these instructions are available for commonly used browsers through the following links (note that clicking the links will open in a new window, and we are not responsible for the content of external websites):

To find information relating to other browsers, visit the browser developer’s website.

If you use different devices, make sure you configure the settings of the corresponding browser according to your preferences.


We are committed to using cookies fairly and in accordance with applicable privacy rights. Our Privacy Policy can be accessed here.

Further Information

If you have any queries relating to this Cookie Policy, please:

  • Write to: The Data Privacy Officer, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG, UK; or
  • Contact us: online.

Policy Updates

We may update our cookie policy from time to time to reflect changes in technology, legislation, our operations, or as we otherwise determine is necessary or appropriate. Any such changes will become effective when we make the revised policy available on our website. We encourage you to review the date above frequently to ensure you are aware of when our policy was last revised, and to help you better understand the nature of your interactions with us.

Cookies list

Our website may contain, but is not limited to, the following cookies:

VendorCookie NameTypeSourceDurationMore Information
OneTrust Cookie ConsentOptanonConsent, OptanonAlertBoxClosedStrictly NecessaryThird Party Stores the user’s cookie consent state for the current domain.
cookielaw.org__cfduidStrictly NecessaryThird Party  
PayPalPYPF, 01AIStrictly NecessaryThird Party Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
Stripe Strictly NecessaryThird Party Used for making credit card transactions on the website. The service is provided by which allows online transactions without storing any credit card information.
Cloudflare Strictly NecessaryThird Party Used by the content network, Cloudflare, to identify trusted web traffic.
Google_ga, _gat_UA-9480527-1, _gidPerformanceThird Party Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit, and how the visitor uses the website.
Crisp Live Chat__cfduid, crisp-client/*FunctionalThird Party6 monthsFunctional cookies used by the live chat service to identify a legitimate chat session and to restore a message history.